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Frequently Asked Questions
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What are your business hours?Our admin office hours are 11:00am to 5:00pm, 7 days a week except major holidays. Our admin office assists with phone calls, emails, bookings, and all other support functions. Our music studios operate from 12:00pm to 12:00am, 7 days a week except major holidays.
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Can I take a tour?Unfortunately, we do not offer in-person tours to protect the privacy of other Artsist and avoid interupting their recording sessions. You can take a virtual tour right here however!
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How do I book a session?Just go to enviyon.com to see room prices, availability, and book the room you want. Call us to book using other payment methods such as Cash, Cash app, AND Zelle. (708) 465-6751
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How much do you charge per hour?We have 6 total studios in our facilities, all varying in prices. Studio A is our smallest & most affordable studio, and studio F is our Premium & largest. These prices include mixing, on-site Engineer, and same day music delivery. Studio A - $50/hr Studio B - $55/hr Studio C - $65/hr Studio D - $70/hr Studio E - $65/hr Studio F - $80/hr BAND SESSIONS - If you are recording more than just vocals (drums, band rehearsal, etc..), that would be considered a band session & be charged at a rate based on your specific needs. Please call for info or go to https://www.enviyon.com/band-booking to view our equipment list Deposit required for all sessions. We cannot reserve or hold times not paid for in our system.
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Do you take walk-ins? or can I come in and book with cash?To be sure there are times available for you, we would prefer to schedule your appointment before you come. We require a deposit for all services prior to any bookings, so it is not possible to take a cash deposit. You can pay online, or call to pay with zelle or cashapp for your deposit. You can always pay cash at the end of your session to cover the other half of your session costs.
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Can I pay with a card over the phone, or pay with someone elses card to book?Unfortunately, we cannot accept card payments over the phone for your security. If your using a card, you can securely enter that information on our website at enviyon.com Due to increased fraud in today's world, our financial institution is very particular about the payments we accept. So make sure you are using a valid card that belongs to you before booking with us. If our bank determines that the payment is unacceptable, it will either be declined or refunded before the reservation occurs. Some reasons why your payment may not be accepted with us may include but are not limited to: - Incorrect/inconsistent billing info - Using a card that has been previously affiliated with fraudulent activity -Cards that cannot pass 3D secure authentication -etc.
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How many people can I bring to the studio?Our studios have different capacity limits depending on which studio you reserve. The bigger the studio, the more people you can bring FOR CREATIVE PURPOSES. Additional guests after the limit is reached will be charged at an additional rate of $10 per person used as a cleanup fee.. See the limits below. Please note that these limits include YOU, and your guests as well. (The Engineer does not count as a person). Studio A: 4 People max. Studio B: 5 People max. Studio C: 7 People max. Studio D: 8 People max. Studio E: 8 People max. Studio F: 10 People max.
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Can we come in and only record for 30 minutes if we dont need a whole hour?There is a 1 hour minimum to reserve a spot at Enviyon. We take pride in our work. We don't want you to leave with unmixed, or bad material. We need at least 1 hour to produce excellent mixes, and provide you with what we have to offer.
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How do I request or book a specific engineer?Our staff members work on specific schedules. If you want to work with certain engineers, you should check their schedules at https://www.enviyon.com/staff and book them based on the room, date, and times they have available.
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Can I bring my own engineer / rent out your studios?Unfortunately, We do not rent out our rooms or allow non-Enviyon employees to operate our equipment. Our company is employee based, and our room are contracted out to employed members only. You are free to bring your team member with you for suggestive purposes, but our engineers must be the operator of the boards and all equipment.
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Do you allow smoking in the studio? Vapes?Due to the significant damage smoke does to studio equipment, including the extensive costs and maintenence associated with cleaning up behind smokers, we dont allow smoking in our rooms. You are permitted to step outside during your session if you'd like to take a smoke break. Exception: If you are 21+ and booking room F, You may use the indoor designated smoking area. (excluding cigarettes and any cigars) Vapes are allowed in the studio, but NOT in the booth since the oil in vapes destroy the microphones.
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If I'm late to my session, can you just push my time back or start me later?Your time begins, not when you arrive, but the time the booking was originally reserved for. There are other sessions booked before and after yours, so we would not be able to move any times earlier or later as to not inconvienence other clients, just like we would not inconvience you because someone was late before your session. Be on time to get all of the time you reserved.
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If I don't show up to my reservation, can I just move my deposit to a different day?If you cancel your reservation 24 hours in advance by phone or email, we'll apply your deposit as a credit for another date. If you don't show up, the deposit will still be paid to the Engineer who waited for you at the time of your scheduled reservation because thats how they are paid. This means that we cannot reschedule a booking that has already been paid out to the Engineer. You would need to go online and make another deposit for another date and time.
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When do I get my music after my session?The days of leaving the studio without a copy of your music are over. Not only will you leave with your music in hand, but we will email your songs at your request at no extra charge on the same day. That's the Enviyon Way.
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Do you guys charge money to make corrections to my songs I recorded with you?If the corrections you require are "coach based errors" that could have been corrected during the time you paid for, then you will not be charged. (These are usually mixing issues such as "I hear some pops or clicks in my song", "the song is too loud/quiet overall", etc.) Just Go here... https://www.enviyon.com/fixorsendmysong If you want changes such as a Engineer to remix it again, or anything that was not paid for during the recording session, you will also go to https://www.enviyon.com/fixorsendmysong (These are usually requests to add beat edits, vocal effects, create an open verse, show mix, clean version, etc.). The time you reserve is what you're paying for. That is how we are able to keep our rates so affordable for you guys while having some killer, top of the line equipment and amazing staff members. This means that we do not typically go back into songs after the session is over & "mix them down more" unless there is a Engineer-based error, or the corrections are being paid for. During the time you reserve, the Enviyon staff member you are working with is all yours to utilize for whatever service you need. But they are going to follow your direction because you're the one paying for the time. For example, if you have a 1 hour session & you spend 55 minutes recording in the booth, then your engineer is realistically going to have less than 5 minutes to mix. Leaving just 5 minutes for an engineer to mix is not always going to yield you the best results for your art. Take our word for it, don't rush the process. So make sure you A.) book the proper amount of time you need, B.) allow the engineer enough time to mix your songs to your liking. THE MORE TIME YOU GIVE US TO MIX, THE HAPPIER YOU WILL BE WITH THE FINAL PRODUCT, WE GUARANTEE IT!
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I don't like how my music sounds. Can I get a refund?No, like most professional studios, we do not issue refunds for services that have already occurred. But your satisfaction is still incredibly important to us. If you aren't initially satisfied, we will try to work with you and ensure that you feel you've gotten your money's worth, whatever the issue may be. Just submit your request to have us look at it here! https://www.enviyon.com/fix-or-send-my-songs
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If I recorded a song, and I didn't like the engineer, can I get a free redo with the engineer I want?Unfortunately, once a reservation/session is completed, the engineer who recorded you is credited for that session. In the future, you should book your preferred engineer by visiting https://www.enviyon.com and viewing our engineer calendar, which will show you the dates, times, and studios that our engineers will be working in. Or you can get this info by calling to check their work schedule so you can book with them. If your song was mixed poorly, you may submit the "Fix My Song" form stating specific issues, and those errors will be corrected by a staff member at no extra charge to you.
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I recorded in your studio a while back, do you still have my files?Yes! All music, vocals, and tracks are kept in our secured hard drives and can be accessed by one of our members when you book your next session. Just be sure you let us know what files you will be working on so we can have them ready when you come in. If your loooking for files to be sent, then use this link: "Send My Files Form"
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Can your team produce clean edits, show mixes (only chorus, no vocals), and extend beats for other features that may want to get on a song I did?YES, YES, and YES! We can clean any song as long as we have the instrumental as well. Show mixes without main vocals must have the session files, or at least the instrumental if you cant get the sessions. If you're just using the complete songs, just make sure you know how long you need the entire show mix to be. (For example: 8 minutes of on stage time). Extending a beat is no problem, just tell us how long you want it. Check out https://www.enviyon.com/fixorsendmysong
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I dont live near your studio or I cannot come in, can I send my files in for mixing /mastering?Of course! Submit you files here at https://www.enviyon.com/remote-mixing All you questions will be answered online, or you can call us to get clarity on anyquestions you may have about the process.
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Do you guys offer mastering services for music?Yes! We offer both analog and digital mastering options for your music. You can check out our rates for this service over at https://www.enviyon.com/mastering
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Who's the best engineer for my music?The best engineer, is the one who you vibe with the most! All of our engineers have been put to the test, and the company has qualified them to be on our team, because we see they will be a great benefit to your music. We train our staff to not only engineer your music, but to help guide you and your music where it needs to be, as well as getting the best out of you as an artist. Almost all of our staff members are musicians and/or producers. Therefore, we all push each other to bring the absolute best results out of every client. We realize that recording a song is a team effort, and every team needs a certified engineer. That's where we come in!
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Hello, can we shoot a music video in your studio? I have my own camera man.If you cant have fun with your music, what's the point? Yes, we allow music video recordings in our studio and you only pay for the time you are there. This is no different from normal recording session rates, as long as you don't break anything! This applies only if you are using your own videographer. Rules: We do not allow any types of weapons on the premises. This includes prop guns, real guns, knives, etc.
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How can I get a job with Enviyon?The family environment we establish here at Enviyon invites talented coaches, artists, and producers to join the next generation of Chicago's music. We are currently accepting applications, please apply online today. https://www.enviyon.com/coach-application
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